Logo upload, colors, support email, language and storefront identity.
Help center
Help for launching and running your eSIM business.
Support for branding, logo setup, Stripe, pricing, domains, catalog configuration and launch readiness — from one place.
Support topics
Get to the right answer faster.
Tell us what you are configuring and where you are blocked. The more specific the request, the faster we can help.
$29/month platform billing and the partner Stripe connection for customer payments.
Destination availability, markup rules and retail-pricing controls.
Custom-domain verification, test orders and launch-readiness checks.
Can I connect Stripe after creating the workspace?+
Yes. The eSIMBrand platform subscription is separate from the Stripe connection used by the partner storefront. Customer-payment onboarding is completed from the partner dashboard.
What information helps support solve an issue faster?+
Include the brand or workspace name, the page where the issue appears, what you expected to happen and the exact result you saw.
Can support help with brand and domain setup?+
Yes. eSIMBrand support covers logo and visual identity setup, storefront configuration, domain verification, pricing controls and launch-readiness questions.